These jacklegs have been to my house around 10 times to fix various plumbing issues, including a foul odor coming into the house from the sewer system, and it's still not fixed. And because they don't know what they're doing and can't figure out the problem, they want to blame the odor on our dogs. Anyone with common sense knows the difference in a sewer odor and a dog odor. They have been no-shows 3 times in one week without bothering to call. I'm not a plumber, but I know shabby work when I see it, and "professional" is definitely NOT a word I would use to describe the work they do. They will also leave a mess and not clean up behind themselves, and if they do clean up, they'll grab a towel off your towel rack and use it to clean up nasty water on the floor. We've had to throw away several towels they did that to. I would most certainly NOT recommend them. We're finally going to hire another plumbing service to complete the work and to properly fix all the stuff they've made a mess of.
Yesterday evening I came home to a flooded bathroom and hallway. The shut-off valve and the pipe at the back of the toilet had started leaking. Actually, it was more like a good size stream of water than a leak. I called several plumbers in this area trying to find someone who could fix the problem, but because it was so late the only one I could get to answer my call was Ramey Plumbing & Electric. The man I spoke with told me to turn off the shut-off vlave, but the valve would not turn. I called back and was told to turn the water off to the entire mobile home. We tried, but were unable to turn the valve to turn the water off. The valve just would not turn. I called Ramey Plumbing & Electric back and was told someone would come right out and help us turn the water off. I was also told someone would be at my home by 12:00 today. Well, no one showed last night. I figured that maybe because it was so late that might be why no one came, although I was a bit angry that I was told someone would come and no one did. All night last night I had to mop up water to prevent more damage and to prevent water from going down a heating and cooling vent. I was sure that someone would be at my home by 12:00 today because that was what I promised. 12:00 came and went. At 1:00 I called Ramey Plumbing & Electric, but no one answered. I left a message for someone to call me, but no one called. At 1:45 there still wasn't anyone at my house, so I called a second time. Again, no one answered the phone, so I left yet another message asking for someone to please call me. No one called. Finally, after trying a third time to reach Ramey Plumbing & Electric because the flow of water was getting bigger, I called the man I'm buying the home from and was told someone would be right out. Within 20 minutes the man I'm buying the mobile home from and another gentleman was at my house and the problem was fixed, thank the Lord. The point is, Ramey Plumping & Electric promised to come to my house last night, and they promised to be at my house to fix the problem at 12:00 today and they NEVER showed up and I NEVER got a call back from them. I feel that if you promise someone to do something, you should do it. I always try to keep my promises, and I always try to tell the truth, and I expect the same from others. Ramey Plumbing & Electric is a business. If they promise to do something, they should do it. Period. Needless to say I will NEVER seek services from Ramey Plumbing & Electric again.
Needed a plumber in a hurry called early Saturday morning they worked all day till 7pm and never gave up. Flushed my dentures down the toilet and was distraught .thank you Rick and his helper. Can't believe they found them and saved the day and me alot of money and time Joe
Had an issue this morning and called Ramey Plumbing. They came right out and fixed it. Also gave us some background on the house as he has done work on this property before. BTW.... the issue today was not a re-fix of something he had done before. GREAT WORK RAMEY PLUMBING. Will tell my friends about this company.
Once Ramey shows up they do a great job, but don't expect this plumber to be there when they say they will - on two separate occasions I was told they would be there hours before they actually showed up.
Ramey Plumbing Electric is a US Plumber based in Galax, Virginia. Ramey Plumbing Electric is located at 810 S Main St, Galax, VA 24333, USA.
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